Certifications & Awards
Capital Facility Services is certified by the global Institute of Inspection, Cleaning and Restoration (IICRC) Our technicians adhere to the standards of the IICRC and are guided by these in all water, mould and fire damage restoration work undertaken. So, you can be confident you are dealing with a professional and skilled organisation that is working with globally recognised standards to ensure your property is restored to a high quality finish, in a timely manner.All of our water damage, mould remediation, sewage clean up, flood restoration and fire damage restoration and cleaning projects are lead by a certified restorer who is responsible for the complete project management of the work. It is this certified restorer that will assess your property and will map out the program of work that is best suited to address the water, mould, flood, sewerage or fire damage specific to your particular situation.
Capital Facility Services is certified by the IICRC certified multiple fields of water and fire damage disaster restoration and cleaning:
- Water Damage Restoration
- Applied Microbial Remediation
- Water Damaged Carpet Cleaning
- Carpet Repair & Reinstallation
- Upholstery & Fabric Cleaning
- Fire and Smoke Restoration
- Odour Control
- Health & Safety
To retain our certification, we commit to an ongoing program learning and development for our team of water and fire damage restorers, ensuring we keep up to date with the latest techniques, equipment and processes professionally used in the restoration and specialised cleaning industry.
Capital Restoration Cleaning is a division of Capital Facility Services (VIC) Pty Ltd and operates using an integrated management system that guides all aspects of our business in commercial cleaning, disaster recovery and restoration. Our aim is to continually improve what we do and to ensure customer satisfaction across our client base. Our ISO certification is proof of our commitment to excellence.
Our integrated management system includes our Quality, Environmental and OHS Management Systems, which have been independently audited and certified to the following standards:
- Quality Management Systems ISO 9001:2015
- Occupational Health & Safety Management Systems ISO 45001:2018
- Environmental Management Systems ISO 14001:2015
Capital Facility Services is an active and highly regarded member of the Australian Specialised Cleaning and Restoration Industry Association (SCRIA).
We follow the high standards and have undertaken the specialised industry training required to become members of this active association governing the restoration and specialised cleaning industry across Australia. Our clients can be confident that we follow the customer focused SCRIA code of practice and can contact SCRIA direct if there is every any need for escalation.
Capital Facility Services has been recognised through the Australian Achiever Awards for 10 years consecutively for its outstanding customer services in the area of specialised cleaning and maintenance, achieving over 90% customer satisfaction rating in 2023. We are obsessed with delivering the highest standard of customer satisfaction and are proud to be ‘highly recommended’ as part of these prestigious awards.
What Our Clients Say
★★★★★
Angela GiokasRead More
We had a black mould problem that was very concerning for our health. The capital restoration cleaning guys were efficient, friendly and they understood the sense of urgency with such a situation. Thank you guys for a great job, highly recommend to others.
★★★★★
Dave CroftRead More
I just wanted to say that Capital Restoration Cleaning are a good company, they are efficient and honest and know how to restore flooded carpet and fix water damage using professional water damage restoration techniques. They dried and restored our water damaged carpet in no time, so if you have any problems give them a call.
★★★★★
Don MarksRead More
Our carpets were water damaged and Huss and Nick from Capital came to dry them out. They did everything fast and were pleasant to have in our home. They explained what would happen and gave us peace of mind that we could recover from the water damage situation we were in. Thanks guys.
★★★★★
VirangRead More
A great effort by Capital has seen minimal damage in our home from a burst pipe in the bathroom. They got us to switch off the mains and came within an our with a plumber to sort it all out, Much appreciate your efforts Capital.
★★★★★
Alex LRead More
Thanks for assessing the mould problem in our home. We moved out temporarily while Capital Restoration Cleaning cut all the mould out. We are grateful to Capital for making our home safe again.
★★★★★
Rao FuRead More
Has,Nick and Mat are all very reliable, honest and professional guys 🙂 Thanks for helping extracting water, drying my carpet and fixing the bedroom door lock. Really appreciate your wonderful work.
★★★★★
Kris PontiRead More
Positive: Professionalism, Punctuality, Quality, Value
Mould removed and water ingress issue identified and fixed. Thank you
Mould removed and water ingress issue identified and fixed. Thank you
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